Refund Policy

Our Healthy Plant Guarantee

For orders that arrive in unhealthy condition because of shipping errors within our team, we will happily issue a one time replacement order. Within 24 hours of receipt of the order, please send a picture of damaged item and order number to info@melaninplanted.com. Otherwise, we will not be able to offer a replacement.

Only one replacement order will be issued. For replacements, please allow 3-5 business days to process

You can always contact us for any refund or replacement question at info@melaninplanted.com.