Our Healthy Plant Guarantee
For orders that arrive in unhealthy condition because of shipping errors within our team, we will happily issue a one time replacement order. Within 24 hours of receipt of the order, please send a picture of damaged item and order number to firstname.lastname@example.org. Otherwise, we will not be able to offer a replacement.
Only one replacement order will be issued. For replacements, please allow 3-5 business days to process
You can always contact us for any refund or replacement question at email@example.com.